Customer service problems and a flawed interpersonal foundation in America is a customer service nightmare many multinational companies recognize and are quick to avoid. When a nation embraces verbal defecation over its airwaves, TV screens, print media, and classrooms it is undoubtedly in big trouble.
America’s foul future has already been shown briefly by the way multinational companies have begun to opt for customer service employees from the Philippines, Canada, India, and Mexico rather than employ Americans here at home.
A cursing culture and society quick to defecate on itself verbally is not what corporations want by way of employees when they seek to fill customer service positions. Therefore rather than endeavoring to painfully endure the time it takes to reeducate a culture and an arrogant country that embraces impatience and hostility, multinational corporations are intelligently opting for hiring customer service employees overseas.
Not only do customer service employees overseas work for less money, but they do a far better job. In Asia particularly, being polite and courteous is done more naturally given the cultural upbringing. Not so in America, a litigious society where hostility radiates with complaints, criticisms, and harsh words to cut those who don’t give us what we like.
Hence customer service jobs is another sector of the economy that has been sliced away and removed from our nation. Our nation given to verbal defecation is doing itself in and making a mess of itself. For some momentary vile pleasure, we tell each other off. Meanwhile corporations knowing full well the grotesqueness of our culture and base social mores, look overseas for customer service reps to fulfill their company needs.
Truly verbal defecation has done in our nation and economically created for us a foul future, as multinational companies don’t trust us, neither can they endure our arrogance, cussing, and fussing.
www.PaulFDavis.com – worldwide speaker, life-changing author of 18 books, and revolutionary consultant
Invite Paul to speak in your city and to your company. – RevivingNations@yahoo.com